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Problem Note 55362: Job Execution Service configuration errors are displayed when you try to run a diagram

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When you run diagrams in a SAS® Enterprise Miner™ client, the following error might be displayed:

JES job manager has not been properly configured.

To verify whether Job Execution Service is configured properly, you can check the Web Infrastructure Platform Services or review the server.log file.

Check the Web Infrastructure Platform Services

  1. Log on to SAS® Management Console using the sasadm@saspw account.
  2. Select Application Management ► Configuration Manager ► SAS Application Infrastructure ► Web Infrastructure Platform Services 9.4 .

    If Job Execution Service is not displayed under Web Infrastructure Platform Services, then Job Execution Service is not configured.

Review the server.log File

  1. Navigate to SASConfig/Lev#/Web/WebAppServer/SASServer1_1/logs/.
  2. Review the server.log file from the start-up of the SASServer1_1 service.

    Look for messages similar to the following:

    JES was not configured successfully.
    Did not find "JobExecutionService" deployedComponent with "JobExecutionService Platform" classIdentifier.

Click the Hot Fix tab in this note to access the hot fix for this issue.

If you migrated metadata from SAS® 9.3 to SAS® 9.4, the hot fix helps load the Job Execution Service in SAS® Metadata Server, as per the scenario above. You need to perform manual steps for unconfiguring and configuring Job Execution Service.

To configure Job Execution Service, you need to reconfigure Web Infrastructure Platform.

  1. Unconfigure Web Infrastructure Platform. There are dependencies between Web Infrastructure Platform and other middle-tier components.
  2. Apply the hot fix.
  3. Launch the SAS® Deployment Wizard and configure Web Infrastructure Platform (middle-tier).
  4. Configure Job Execution Service.

If you have questions about reconfiguring SAS Web Infrastructure Platform or middle-tier components, contact SAS Technical Support.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise MinerMicrosoft® Windows® for x6413.214.19.4 TS1M29.4 TS1M3
Microsoft Windows Server 2008 R213.214.19.4 TS1M29.4 TS1M3
64-bit Enabled AIX13.214.19.4 TS1M29.4 TS1M3
64-bit Enabled Solaris13.214.19.4 TS1M29.4 TS1M3
HP-UX IPF13.214.19.4 TS1M29.4 TS1M3
Linux for x6413.214.19.4 TS1M29.4 TS1M3
Solaris for x6413.214.19.4 TS1M29.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.